Terms of Service
Last updated: November 27, 2025
Address
Friedrichstraße 191
10117 Berlin, Germany
Contact
Phone: +4930206320
Email: info@voxelroot.com
Website
voxelroot.com
Welcome to Voxelroot. These Terms of Service govern your access to and use of our website located at voxelroot.com and the game development services we provide. By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not access or use our website or services. These terms constitute a legally binding agreement between you and Voxelroot.
1. Service Overview and Scope
1.1 Our Services
Voxelroot provides specialized game development services including arcade game mechanics development, dodge game systems, procedural content generation, and code architecture review. We offer consulting, implementation, and technical guidance for game development projects.
1.2 Service Availability
While we strive to maintain continuous access to our website and services, we do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
1.3 Service Modifications
We reserve the right to update, change, or discontinue features of our services to improve functionality, address technical issues, or comply with legal requirements. We will make reasonable efforts to notify users of significant changes that materially affect their use of our services.
1.4 Geographic Availability
Our services are available globally, though certain features or service options may vary by location. We operate primarily from Berlin, Germany, and collaborate with clients worldwide. Some services may be restricted in certain jurisdictions due to legal or technical limitations.
2. Acceptable Use Policy
2.1 Permitted Uses
You may use our website and services for lawful purposes related to game development, including browsing information about our services, contacting us for inquiries, engaging our services for your projects, and accessing resources we provide. You must comply with all applicable laws and regulations when using our services.
Our content and resources are provided for professional and educational purposes. You may view and download materials for personal reference in connection with evaluating or using our services.
2.2 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Attempting to gain unauthorized access to our systems, servers, or networks
- Interfering with or disrupting the operation of our website or services
- Using automated systems or software to extract data from our website without permission
- Transmitting viruses, malware, or other malicious code
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity
- Using our services for any illegal purpose or to violate any laws in your jurisdiction
- Infringing upon intellectual property rights of Voxelroot or third parties
- Harassing, abusing, or threatening our staff or other users
- Collecting or storing personal data about other users without their consent
- Attempting to reverse engineer, decompile, or disassemble any aspect of our services
2.3 Enforcement
We reserve the right to investigate violations of these terms and take appropriate action, including terminating access to our services, reporting violations to law enforcement authorities, and pursuing legal remedies. Violations may result in immediate suspension or termination of your access without prior notice.
3. Account and Access Terms
3.1 Account Creation
Currently, our website does not require account creation for general browsing. If we implement user accounts in the future, you will be required to provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Contact and Communication
When you contact us through forms or email, you must provide accurate information about yourself and your inquiry. Providing false or misleading information may result in termination of communication and denial of services. We use the information you provide to respond to inquiries and deliver requested services.
3.3 Account Security
If account functionality is implemented, you are responsible for maintaining the security of your account credentials. Notify us immediately if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account information.
3.4 Account Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, including for violation of these terms, fraudulent activity, or abuse of our services. Upon termination, your right to access and use our services ceases immediately.
4. Service Delivery and Performance
4.1 Project Scope
The specific scope, deliverables, timeline, and pricing for development services will be outlined in separate project agreements or statements of work. These terms of service govern the general relationship and are supplemented by project-specific terms.
4.2 Client Responsibilities
Clients engaging our services are responsible for:
- Providing necessary project information, assets, and access in a timely manner
- Responding to communications and providing feedback within agreed timeframes
- Ensuring they have necessary rights to any materials provided to us
- Making timely payments according to agreed terms
- Testing deliverables and reporting issues promptly
4.3 Timeline and Delays
Project timelines are estimates based on the information available at project initiation. Delays caused by client-side factors, scope changes, or unforeseen technical challenges may extend delivery timelines. We will communicate any anticipated delays promptly and work to minimize their impact.
4.4 Revisions and Changes
Changes to project scope, specifications, or deliverables may require adjustments to timeline and pricing. Significant scope changes will be documented through formal change requests. We reserve the right to decline changes that fundamentally alter the agreed project scope.
5. Intellectual Property Rights
5.1 Website Content Ownership
All content on our website, including text, graphics, logos, images, design elements, and software, is the property of Voxelroot or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission.
5.2 Client Materials
Clients retain ownership of materials, assets, and intellectual property they provide to us for project work. By providing materials, you grant us a limited license to use them solely for delivering the contracted services. We will not use client materials for other purposes without explicit permission.
5.3 Deliverable Rights
Ownership and licensing terms for project deliverables will be specified in individual project agreements. Typically, clients receive appropriate licenses or ownership rights to custom work created specifically for their project, subject to full payment. We may retain rights to use general methodologies, techniques, and non-custom components.
5.4 Portfolio Use
We reserve the right to include completed projects in our portfolio and marketing materials unless confidentiality agreements specify otherwise. We will respect client preferences regarding project visibility and attribution.
5.5 Trademark Notice
Voxelroot and our logo are trademarks of Voxelroot. Other product and company names mentioned on our website may be trademarks of their respective owners. Use of these trademarks does not imply endorsement or affiliation.
6. Payment and Fees
6.1 Service Pricing
Pricing for our services is specified on our website or in individual project proposals. Prices are subject to change without notice, though agreed pricing for active projects remains fixed unless scope changes warrant adjustment. All prices are in USD unless otherwise specified.
6.2 Payment Terms
Payment terms will be specified in project agreements. Typical arrangements include deposits before work begins and milestone-based payments during project execution. Final payment is due upon completion and delivery of agreed deliverables. Late payments may incur interest charges or result in service suspension.
6.3 Taxes
Clients are responsible for any applicable taxes, duties, or government charges associated with the services. If we are required to collect taxes, they will be added to the invoice amount.
6.4 Refunds
Refund policies will be addressed in individual project agreements. Generally, deposits and payments for work already completed are non-refundable. Disputes regarding deliverables or service quality should be raised promptly for resolution.
7. Confidentiality and Data Protection
7.1 Confidential Information
We respect the confidentiality of information shared during project work. Confidential information includes proprietary game concepts, code, business strategies, and other sensitive materials disclosed during our engagement. We will not disclose confidential information to third parties without permission, except as required by law.
7.2 Non-Disclosure Agreements
For projects involving highly sensitive information, we can execute separate non-disclosure agreements. These agreements will supersede the general confidentiality provisions in these terms where they conflict.
7.3 Data Protection
Our handling of personal data is governed by our Privacy Policy. We comply with applicable data protection laws, including GDPR, in our processing of personal information. See our Privacy Policy for detailed information about data collection and use.
8. Warranties and Disclaimers
8.1 Service Warranty
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. We will make reasonable efforts to correct defects in deliverables reported within agreed warranty periods. This warranty does not cover issues arising from client modifications, misuse, or factors outside our control.
8.2 Website Disclaimer
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
8.3 No Guarantee of Results
While we strive for excellence in our work, we cannot guarantee specific outcomes or commercial success for your game projects. Project results depend on many factors including implementation, market conditions, and user preferences that are beyond our control.
8.4 Third-Party Content
Our website may contain links to third-party websites or references to third-party products and services. We do not endorse or assume responsibility for third-party content, and your use of third-party resources is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Voxelroot and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use our services
- Any conduct or content of third parties on our website
- Unauthorized access, use, or alteration of your content or data
- Errors, mistakes, or inaccuracies in content or services
- Personal injury or property damage resulting from your use of our services
Our total liability to you for all claims arising from or related to these terms or our services shall not exceed the amount you paid us in the six months preceding the claim, or one hundred euros, whichever is greater.
These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. Some jurisdictions do not allow limitation of liability for certain types of damages, so some limitations may not apply to you.
10. Governing Law and Disputes
10.1 Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Your use of our services may also be subject to other local, state, national, or international laws.
10.2 Dispute Resolution
In the event of any dispute arising from these terms or our services, the parties agree to first attempt resolution through good faith negotiation. If negotiation does not resolve the dispute within thirty days, either party may pursue other legal remedies.
10.3 Jurisdiction
You agree that any legal action or proceeding relating to these terms shall be brought exclusively in the courts located in Berlin, Germany. You consent to the personal jurisdiction of such courts and waive any objection to venue in these courts.
11. General Provisions
11.1 Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.
11.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.
11.3 Entire Agreement
These Terms of Service, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Voxelroot regarding use of our services and supersede all prior agreements and understandings.
11.4 Assignment
You may not assign or transfer these terms or your rights and obligations under them without our prior written consent. We may assign these terms without restriction. Any attempted assignment in violation of this provision is void.
11.5 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Waivers must be in writing and signed by authorized representatives to be effective.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us. We're here to clarify any aspects of these terms and address your concerns.
Email: info@voxelroot.com
Phone: +4930206320
Address: Friedrichstraße 191, 10117 Berlin, Germany
You can also visit our Contact Page to submit inquiries.